neoncandles

Privacy Policy

Effective Date: 05 Sep 2024

At Neon Candles, we are committed to protecting your privacy and ensuring that your personal information is handled securely and responsibly. This Privacy Policy outlines how we collect, use, and protect your information when you interact with our website and services.

1. Information We Collect

We may collect the following types of information:

• Personal Information: Name, email address, shipping address, phone number, and payment details when you make a purchase.
• Usage Information: Information about your interactions with our website, such as IP address, browser type, pages viewed, and time spent on our site.

2. How We Use Your Information

We use the information we collect to:

• Process and fulfill your orders, including shipping and payments.
• Communicate with you regarding your orders, inquiries, and promotional offers.
• Improve our website, products, and services.
• Personalize your experience by understanding your preferences.

3. Sharing Your Information

We do not sell, trade, or rent your personal information to third parties. We may share your information with:

• Service Providers: Trusted partners who help us operate our business, such as payment processors and shipping companies.
• Legal Obligations: If required by law or to protect our rights, we may disclose your information to authorities.

4. Security of Your Information

We take reasonable precautions to protect your personal information. Our website uses secure encryption technology (SSL) to safeguard your data during transmission. However, no method of transmission over the internet or electronic storage is completely secure, so we cannot guarantee absolute security.

5. Your Choices

You can update or correct your personal information by logging into your account on our website. You can also opt out of receiving promotional emails by following the unsubscribe instructions in the emails.

6. Cookies

Our website uses cookies to enhance your browsing experience and collect information about your usage patterns. You can manage your cookie preferences through your browser settings.

7. Children’s Privacy

Neon Candles does not knowingly collect personal information from children under the age of 13. If we become aware that we have inadvertently collected such information, we will take steps to delete it.

8. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page, and the effective date will be updated accordingly.

9. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at:

• Email: info@neoncandles.pk
• Whatsapp: +92-339-0171214

By using our website, you agree to the terms of this Privacy Policy. Thank you for trusting Neon Candles with your personal information.